All Orders Ship Free, Daily at 9:00AM EST

Frequently Asked Questions

At PawMedica, we do our best to answer all of your questions about dog mobility, our product, and our brand. Below, we list the answers to our most commonly asked questions. If you can't find an answer to your question, feel free to contact us for a prompt reply.

QUESTIONS ABOUT THE PRODUCT

Q: What are the health benefits of mobility soft chews?
A: Our soft chews are meant to support healthy joint function, which is important for maintaining your dog's active, healthy lifestyle. Our supplement promotes healthy joint function, flexibility, muscle health, and joint relief.*

Q: How long until I notice a difference from the mobility soft chews?
A: When you first start giving your dog mobility soft chews, you may not notice an immediate change. PawMedica supplements work from the inside out which means it will typically take a few weeks of consistent use of the soft chews before seeing the benefits.

Q: Is this recommended for a cat to use?
A: While we love cats too, we don't recommend giving your cats PawMedica products. Our product was carefully formulated for canines and is not meant for cats. 

Q: How many soft chews should my dog take?
A: The number of soft chews you give your dog daily will depend on your pet's size. 

  • Less than 25 lbs. - 1 soft chew per day
  • 25 - 50 lbs. - 2 soft chews per day
  • 50 - 75 lbs. - 3 soft chews per day
  • 75 - 100 lbs. - 4 soft chews per day
  • 100+ lbs. - 5 soft chews per day

Q: How many pills come in a bottle?
A: 120 soft chews come in every bottle.

Q: How long will one bottle last?
A: The amount of time a bottle will last depends on your dog's size. In general, soft chews for a small dog will last roughly 4 months, while a large dog will last roughly 2 months.

Q: Is it ok to give soft chews to a pregnant dog?
A: We do not recommend giving our joint health soft chews to a pregnant female dog. While all PawMedica products go through strict testing procedures, they have not been tested on pregnant canines.

Q: What ingredients are in PawMedica's mobility soft chews?
A: PawMedica soft chews are made with natural ingredients meant to promote dog mobility. There are no fillers or binders within our product. Our mobility soft chews contain important ingredients such as Glucosamine, Organic Hemp seed oil, Chondroitin Sulfate, MSM, Turmeric root powder, and more. See our complete list of ingredients here. 

Q: Where can I see how much of each ingredient are in one serving?
A: We believe in full transparency with our soft chew supplement formula. We have our complete ingredient and dosage printed on our label. To view our full label, click here.

Q: When should I give my dog the soft chew(s)?
A: Our joint health soft chews taste great, and can be enjoyed by your dog at any time of day. Feel free to include them as part of their daily meal(s) or give them the soft chew as a treat. We do recommend giving the soft chews at the same time of day to maintain consistency. 

Q: I have a larger dog - should I give them all the soft chews at once, or space them throughout the day?
A: Similar to above, the key is to maintain consistency. You may either give your dog all of the soft chews at once, or you can space it out throughout the day. We recommend picking a routine and sticking to it.

Q: At what age should I start giving my dog soft chews?
A: We believe in focusing on joint health earlier than later. Waiting until a problem develops is not a great approach. That said, we recommend soft chews only for dogs over 12 weeks old.

Q: What flavor are the joint health soft chews?
A: Our soft chews are designed to be enjoyed. A tasty treat - our product is a combination of duck and chicken flavor. Your dog will enjoy eating our soft chews daily.

Q: Where are the soft chews made?

A: PawMedica soft chews are made and packaged in the USA - in an FDA registered facility that meets GMP standards.

Q: How should I store the soft chews?

A: Storing PawMedica soft chews is easy. Simply keep them in the resealable bottle/jar at room temperature. There is no need to put the soft chews in the refrigerator.

Q: What is the shelf life of the soft chews?

A: PawMedica joint health chews last roughly 2 years. Expiration dates are clearly labeled on each bottle.

Please note: Your dog's veterinarian is your best ally in making decisions on your pet's health. If your pet has any condition that requires medical attention, you should always consult your veterinarian.

QUESTIONS ABOUT THE BRAND

Q: Why should I buy from PawMedica?

A: PawMedica is the best joint health soft chew brand. We focus solely on one supplement to ensure we're providing the absolute best product for promoting dog mobility. 

Q: What is the return policy?

A: We believe strongly in the value of our product. That's why we back our product with a 110% money back guarantee. If for any reason, you don't feel the joint mobility chews are providing the desired outcome, contact us for a complete refund + free shipping on all returns. There's more, we're so confident you will be happy with your purchase, we will even compensate you an additional 10% if you decide to return the product.

Q: How much does shipping cost?

A: Shipping is free on all PawMedica soft chew supplements. You will never pay shipping for any orders or returns.

Q: When will my order ship??

A: All orders placed before 9:30AM EST on weekdays ship out the same day. Any order after this time will be sent the following morning at 9:30AM EST.

Orders placed over the weekend will ship Monday morning.